Privacy Policy

Last updated: September 29, 2026

What We Collect

Information Stored on Your Device

• My Resort — The home resort you choose in Settings is saved on your device.
• Recent locations and Day Plans — Your recent destinations, starting points, and saved Day Plans are saved on your device.

Information Collected When "Help Improve Estimates" Is On (the Default)

• Trip timing — When you follow a trip in the app: how long each leg took, the transport mode (bus, monorail, Skyliner, boat, or walking), the Disney locations it went between, the time of day, the day of the week, and the weather at the time. Trip timing records don't include your location.
• App analytics — Through Google's Firebase Analytics: the screens you view and features you use (for example, the Disney locations you plan trips between, and search terms that return no results), plus standard information Firebase collects, such as your device model, operating system and app version, approximate region, and a random app-instance identifier that lets us count returning users. It isn't linked to your name, email, or Apple ID.

Information Sent Only When You Choose

• Transport reports — If you report that a mode is or isn't running (from the Status screen), the report includes the transport mode, the stop you're near, and your device's location at that moment, so we can confirm the report comes from that stop. Reports aren't tied to your name.
• Shared routes — If you share a single route as a link, we store that route (origin, destination, transport summary, and estimated time) so the link works. Anyone with the link can view it, and links stop working after 30 days. Day Plans are shared as text and aren't stored by us.

Crash Reports

If the app crashes or hits an error, Firebase Crashlytics sends us a crash report — technical details of the error, your device model, operating system and app version, and a random installation identifier — so we can fix the problem. Crash reports are sent even when "Help Improve Estimates" is off.

Location

With your permission ("While Using the App"), the app uses your location on your device to follow your journey's progress and to attach a location to any transport report you choose to send. We don't upload a continuous history of your location, and trip timing records don't include it. You can change location access at any time in iOS Settings.

What We Don't Collect

• Your name, email address, or phone number
• Your Apple ID or any account login (the app has no accounts)
• Your contacts or photos
• Your device's advertising identifier
• A continuous history of your location

How We Use Your Data

• To run the app — for example, letting other guests know when a mode may not be running, and making shared route links work.
• To check and improve our time estimates — trip timing and transport reports help us compare our estimates with real trips.
• To improve the app — analytics and crash reports show us which features people use and what needs fixing.

How We Share Your Data

We Don't Sell Your Data

We don't sell your personal information, and we don't use it for targeted advertising.

Service Providers

We use Google Firebase (Analytics, Crashlytics, Firestore, Remote Config, and App Check) to run the app and store its data. The app also requests current weather from WeatherAPI.com and park hours from ThemeParks.wiki. Those requests are for Walt Disney World's location and don't include your location or any identifier (like any website, those services can see your device's IP address).

Aggregate Data

We may share aggregated data that can't identify individuals — for example, "Average bus wait time at Animal Kingdom during park close: 12 minutes" — with transportation operators or research partners.

Legal Requirements

We may disclose information if required by law.

This Website

themeparkcompass.com uses Google Analytics 4 (which sets cookies) and Vercel Web Analytics (which doesn't) to understand how visitors use the site — pages viewed, how visitors arrived, device and browser type, approximate region, and taps on buttons such as "Download on the App Store." You can block analytics cookies in your browser settings or with Google's opt-out browser add-on. A shared route page (themeparkcompass.com/r/…) shows only the route that was shared, nothing about the person who shared it.

Your Choices

Turn Off "Help Improve Estimates"

Switching off "Help Improve Estimates" in Settings stops trip-timing uploads and turns off app analytics. Transport reports are sent only when you choose to submit one, and crash reports are still sent so we can fix problems.

Location Access

You can allow or deny location access in iOS Settings. Some features, such as following your journey and sending transport reports, use it.

Clear Your History

You can clear your recent destinations and starting locations in Settings. Deleting the app removes the data stored on your device.

Data Storage and Security

• On your device — My Resort, recent locations, and Day Plans are kept in the app's private storage on your device.
• In the cloud — Trip timing, transport reports, and shared routes are stored in Google Firebase (Firestore); analytics and crash reports are processed by Google Firebase. Data is encrypted in transit and at rest.
• We keep aggregate timing data to maintain and improve our estimates.

Children's Privacy

Theme Park Compass is a general-audience app and isn't directed to children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we'll work to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and, for material changes, through an in-app notice.

Contact Us

If you have questions about this Privacy Policy:

Compass Platforms LLC
Email: info@ThemeParkCompass.com

California Residents

If you live in California, you have the right to know what personal information we collect, to request that it be deleted or corrected, and to opt out of the sale or sharing of personal information. We don't sell personal information or share it for cross-context behavioral advertising. To make a request, email info@ThemeParkCompass.com. Because the app has no accounts and the data we hold isn't linked to your name or email, we may not be able to match records to you — include any details you can, such as the approximate date and time of a transport report.

This Privacy Policy is effective as of September 29, 2026.